WalkFit displays your activity data directly from your selected source (Apple Health, or Fitbit), so the data in the app should match the data displayed in your selected source. Sometimes, WalkFit may display less data than the source. This may occur if permissions are revoked, the connection is lost, or the app is uninstalled. When this occurs, an error message will appear on the main screen of the app. To resolve this, you need to reconnect to your current source or select a different one.
If you change your health data source during the day, your daily goal will include steps from both the previous and new sources. This may cause the data in your daily goal to be higher than the individual totals displayed in the selected source. WalkFit processes health data periodically (approx. every 30 minutes - 4 hours), so sometimes the daily goal shown on widgets, notifications, or the main screen may be slightly lower than the actual total. However, the data will be fully accurate after a short while, or you can refresh it by opening the app or using the pull-to-refresh feature on the main screen.
It’s important to note that some tracking apps display aggregated data from multiple sources (phone sensors + smartwatches), while the WalkFit app displays data from only one selected source—either your phone’s sensors, a smartwatch, or another source. Therefore, if the user has a smartwatch, our app may show fewer steps than those tracking apps, because it only displays data from the selected source, whereas other apps may show aggregated data from both devices.