What should I do if I entered the wrong email address when making a purchase?

Unfortunately, this issue cannot be resolved on your own and will require assistance from our Support Team.

Please contact us and provide the email address entered during purchase (if known), and the email address you would like to use instead.

You can reach our Support Team via the Contact Form. Once submitted, your request will be reviewed and processed within 3–5 business days.

If your purchase was made through Google Play, we cannot change the Google account associated with the purchase or transfer it to another account.

Please contact Google Support for assistance:

1. Google Account Help Center: tap here.
2. Contact Google Play Support: tap here.
3. Review your Google Play purchases and subscriptions: tap here.

Google manages all Google Play purchases and account information, so only Google support can assist with account-related issues and purchase access.

If your purchase was made through the Apple App Store, we cannot change the email address associated with your Apple account or transfer the purchase to another account.

Please contact Apple directly for assistance:

1. Check and update your Apple account email address: tap here.
2. Contact Apple Support: tap here.
3. For billing and subscription-related questions: tap here.

Apple manages all App Store purchases and Apple account information, so only Apple support can assist with account email changes and purchase access issues.