If the app isn’t tracking steps, try these quick fixes:
- Check your phone’s physical activity tracking permissions:
Go to Settings → Apps → WalkFit → Permissions → Physical Activity → Allow - Select your preferred data source:
Open the WalkFit app → Tap the Profile icon → Go to Integrations & Data → Choose your preferred source (phone sensor, Smart Watch with WearOS, Google Fit, Google Health Connect or Fitbit). - Make sure you’re using the latest version of the app.
- Make sure your internet connection is stable.
- Restart your device.
If the issue continues after taking these steps, please contact our support team via the Contact Us form—we’ll be happy to help you get things back on track.